“This place was recommended to me by my boss when I had a flat that I needed repaired. I first went to the dealership in town, who couldn’t fix my tire and didn’t have a new tire available. Driving to this place was completely worth the trip.
All of the staff (including the owner of the establishment) were incredibly professional and friendly to me. They explained what was wrong with my tire in a way that I could understand, without making me feel stupid (as a female, I really appreciate this – I’ve had it up to here with condescending car guys!). They were able to find a solution for me at less than half the price of the dealership, and were able to solve my problem on the spot (with less than 45 minutes of waiting from the time I walked in to the time I drove away). They offered to check my tire pressure whenever I needed it, and answered every question I had (and I tend to ask a lot of them – trust me).
Something to note: This place isn’t spotless, and doesn’t have a waiting area with TV’s, etc. like the big dealerships do. I’m fine with this, because I didn’t have to wait long, and I don’t want all of those fancy overhead costs factored into the price of my repair anyway. I’m just saying if that you’re expecting guys in suits or an espressor machine in the lobby, this isn’t the place for you.
Even though they’re called “Captain Tire”, it turns out that they do all kinds of car repair, not just tires. For this reason, I plan to take all of my family’s cars here when they have issues that aren’t covered under warranty. I’m so glad to have found a trustworthy place to have my car fixed without paying dealership prices!”
Review by Lauren H. from Rome, GA / YELP
All of the staff (including the owner of the establishment) were incredibly professional and friendly to me. They explained what was wrong with my tire in a way that I could understand, without making me feel stupid (as a female, I really appreciate this – I’ve had it up to here with condescending car guys!). They were able to find a solution for me at less than half the price of the dealership, and were able to solve my problem on the spot (with less than 45 minutes of waiting from the time I walked in to the time I drove away). They offered to check my tire pressure whenever I needed it, and answered every question I had (and I tend to ask a lot of them – trust me).
Something to note: This place isn’t spotless, and doesn’t have a waiting area with TV’s, etc. like the big dealerships do. I’m fine with this, because I didn’t have to wait long, and I don’t want all of those fancy overhead costs factored into the price of my repair anyway. I’m just saying if that you’re expecting guys in suits or an espressor machine in the lobby, this isn’t the place for you.
Even though they’re called “Captain Tire”, it turns out that they do all kinds of car repair, not just tires. For this reason, I plan to take all of my family’s cars here when they have issues that aren’t covered under warranty. I’m so glad to have found a trustworthy place to have my car fixed without paying dealership prices!”
Review by Lauren H. from Rome, GA / YELP
“I’ve been going to Captain Tire for some years now and have always gotten great, courteous service. It seems these guys really care about personal service and I feel like they go above and beyond what a lot of others do. And as my experience, they are super honest about any situation, I’ve never felt like they were trying to make an extra buck off me, though others have tried and it’s irritating. I will go there before I even think about going anywhere else. These are good guys and they will continue to have my trust and business.”
Review by Anthony W. from Rome, GA / YELP
Review by Anthony W. from Rome, GA / YELP
“This is the only place that I take my vehicles for repair. They are honest and only fix what is broken and they would not cheat a customer even if the customer would never know they had been cheated.”
Review by William Williams / Google
Review by William Williams / Google
“Love Captain Tires. They have always do us right by our vehicles. Very helpful. And very courtesy to all. Great prices, friendly service and home town love.”
Review by Bambi Gilliland / Google
Review by Bambi Gilliland / Google
“Amazing people! Best in town!”
Review by Debbie Patterson / Google
Review by Debbie Patterson / Google
“Great prices friendly people and quick service”
Review by Steven Barnes / Google
Review by Steven Barnes / Google
“Great Service and wonderful pricing! Thank you all for the great work!”
Review by Brad Sholtz / Google
Review by Brad Sholtz / Google
“If you are a female and like me, sick and tired of or simply weary of, “dealing” with mechanical issues, mechanics , and that ever present feeling you could be paying for something your told needs repair but doesn’t… then Capt. Auto is THE place to go!
Top ratings for respectful verbal exchanges, often with the owner or son, not “staff”. Top ratings for honest diagnostic evaluations, often detailing min. to best options. Top ratings for honoring any customer needs. They will make every effort to assist you while your auto is in their care. From a drop off to having your car out in time for a planned vacation. ”
Review by A Google User / Google
Top ratings for respectful verbal exchanges, often with the owner or son, not “staff”. Top ratings for honest diagnostic evaluations, often detailing min. to best options. Top ratings for honoring any customer needs. They will make every effort to assist you while your auto is in their care. From a drop off to having your car out in time for a planned vacation. ”
Review by A Google User / Google
“Great people been taking all 4 my cars there for over 10yrs… great services also”
Review by Shorntay Robertson / Facebook
Review by Shorntay Robertson / Facebook
“Does all the maintenance and emergency repairs on my Buick.”
Review by Augusta Spearman / Facebook
Review by Augusta Spearman / Facebook